About PlayPulse
At PlayPulse, we bring fun to every generation — and every friend! Our store offers a wide variety of products designed to entertain, inspire, and create lasting memories.
What We Offer
🎮 Video games & accessories
🧩 Kids’ toys (educational, fun, puzzles, more)
🐾 Pet toys — including fun & safe toys for cats and dogs
🎲 Adult & family games (party, board, casual)
Our Mission
We believe play is limitless. That’s why we carefully source high-quality products from trusted suppliers, focusing on safety, durability, and fun. Whether it’s for kids, pets, cats, or adults, PlayPulse has something for everyone.
Fast & Secure Shipping
All orders are shipped with DHL tracked delivery, so you can shop with confidence knowing your items are safe and on the way.
Hassle-Free Returns
Not in love with your order? No worries—return it within 30 days for a simple and stress-free refund.
Customer Care
Our support team is always ready to help. We’re here Monday to Saturday, 9:00 AM – 5:00 PM (UK time).
Frequently Asked Questions
How long is shipping?
Standard Free Shipping: handling 1–2 business days, delivery usually 7–14 days depending on your country.
Express (DHL): 5–7 days, $14.99. A tracking link will be emailed once your order is shipped.
What is your refund policy?
You may request a return within 30 days of delivery. Items must be in original condition with packaging. Returns are free — we provide a prepaid label.
How can I track my order?
You’ll receive a tracking number by email once the package is shipped. You can also use the “Track Your Order” link in the site footer.
What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, AMEX, Discover) through secure checkout.
Can I change or cancel my order after placing it?
Yes — you can request a change or cancellation within 24 hours of placing your order. After that time, if your order has already been shipped, you’ll need to wait until it arrives and then start a return request under our 30-day return policy.